The inaugural “Food for Digital Thought’ episode features veteran business leader and former CEO of MyTVS Vats R Srivatchan in an insightful conversation about Digital Customer Experience, Change Management and Digital Business Trends in the Automotive Industry.
Under his leadership, MyTVS became the first automotive service provider to transform and offer their services via e-commerce back in 2010. JugularSocial is proud to have contributed to this key inflection point Industry milestone. MyTVS was also one of the earliest companies in this space to offer an integrated contact-center back in 2002. I hope you enjoy this slightly lengthy but a very insightful episode!